REFUND POLICY
Last updated: 1/24/2026
AIVideoGuy offers subscription-based video creation services. This policy outlines our refund and cancellation procedures.
Subscription Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for the current billing period.
Refund Requests
Refund requests are considered on a case-by-case basis. If you are unsatisfied with our service, please contact us within 7 days of your subscription start date to discuss potential refund options.
Completed Work
Once videos have been delivered and approved, refunds are not available. We encourage you to use our revision process to ensure satisfaction.
Contact Us
For refund inquiries, please contact us at contact@aivideoguy.ca